Customer Service

How can I cancel the service?

Send an email to dan@prleads.com. You will receive a confirmation by email. Please give us at least five days notice from your renewal date to avoid the next billing. If you notify us AFTER the charge goes through, you will be responsible for paying that charge and the service will cancel at the end of [...]

How can I cancel the service?2015-04-21T00:53:30+00:00

How can I turn the service off while I am on vacation?

You can turn off the email delivery of your leads via the ProfNet web site. Go to the Subscriber Login Page. Enter your username and password Go to “my profile” Go to “set database delivery preferences” Click off the box labeled Receive queries by e-mail Click the blue “update” button. The screen will refresh and [...]

How can I turn the service off while I am on vacation?2016-11-28T23:38:48+00:00

How can I change my credit card information?

Call us at 952-380-9844. If you receive our answering machine, leave the number on the machine. It is totally secure. If you are worried, please call the number and give us two times to call you back and we’ll call you for the number.

How can I change my credit card information?2015-04-21T00:52:13+00:00

How can I answer a “cloaked query” ?

Answer: Go to the Subscriber Login Page. Enter your username and password You will see your “inbox” which contains all your leads, including the cloaked query. Click on the headline. Write your answer in the online form box. You can write 800 words maximum. When you are done, click the blue button labeled “Respond to [...]

How can I answer a “cloaked query” ?2016-11-28T23:38:48+00:00

How can I get my password?

Answer: Go to the Subscriber Login Page. Click on “forgot password” On the next screen, type your username Press “get password.” A new password will be emailed to you. Sign on with the new password. Change the password. If you still need assistance, please let us know.

How can I get my password?2016-11-28T23:38:48+00:00

Targeted Queries To Save You Time

We get hundreds of leads each day on dozens of topics. But we only send you leads in your specialty to save you time.

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