If you’d like to change the frequency of your emails with leads, or if you’ve been out of the office and your leads stop because your Inbox filled up or your leads stopped due to an out of the office auto-responder, here is how you can get your leads restarted:
First, log into your account on ProfNet.
It will open to My Inbox (with active leads).
Click on “Adjust filters”. A new page will open.
You’ll see “Frequency of email” at the bottom. Click on the + sign next to it.
A new page will open.
The top line says “Receive queries (your leads) by email.”
Please make sure the box next to it is checked (certain auto-responders or full inboxes may shut off your leads if there are too many bounced messages with leads). Just check the box and SAVE your changes to restart your leads.
The bottom line says “Frequency of email delivery.” The options are every 1/2, 1, 2, 6, 12 or 24 hours.
Click on your preferred frequency.
Once you are done with all changes, click on the green SAVE button at the bottom and wait for an onscreen message indicating that your changes were saved.